Todd Conklin, Ph.D

Dr. Todd Conklin is an internationally recognized expert in Organizational Culture and Behavior and Human Performance. Working with organizations that perform high-risk, high-consequence activities in ensuring that the interface between the organization’s work control systems and the organization’s workers are crafted in such a way as to create system influences and expected performances and to prevent unexpected events. If prevention efforts fail, lead and assist in failure investigation and learning for organizations that have had some level of high-consequence operational event. The outcome of these investigation and organizational learning activities is to create and facilitate learning change planning, and programming for improved, resilient performance for the future.

Gary McDougal

Gary is a retired police officer who served with the Calgary Police Service for 25 years; the last 8 years of his career, Gary was a member of the Hostage/Barricaded Negotiation Team. He served as both a Team Leader and Training coordinator for the Calgary Hostage Negotiation team and was a frequent presenter at the Canadian Police College and upon retiring in 2006, Gary formed a company called Conflict Solutions. He is currently on the speaking circuit, delivering training in a number of disciplines which include effective negotiation skills, conflict management, dealing with difficult clients, ethics in the workplace and workplace violence issues. Gary is a graduate of the Negotiation Certification program at the University of Calgary as well as a graduate of the FBI Hostage Negotiators Training School and has also served as an Instructor at the FBI Training Academy in Quantico, Virginia.